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Assistant Outlet Manager

Where: Fujairah, United Arab Emirates
Department: Food & Beverage

Full Time
Sep 4, 2018

Role Description

At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. We invite you to develop your leadership strengths as Assistant Outlet Manager – and let your passion for guest service drive consistent guest satisfaction, an engaged team and outstanding operating results.

Hotel Overview:  

Located on the east coast of the United Arab Emirates with sweeping views of the Gulf known for its natural beauty set against the backdrop of the historic Hajar Mountains.  The hotel consists of 180 rooms and residences, along with a marina and beach club.

Summary of Responsibilities:

Reporting to the Director of Food and Beverage, responsibilities and essential job functions include but are not limited to the following:             

·  Consistently offer professional, friendly and engaging service

·   Lead the F&B Outlet team in all aspects of the department and ensure service standards are followed

·   Handle guest concerns and react quickly and professionally

·    To assist in recruiting and training all Outlet Colleagues

·     Balance operational, administrative and Colleague needs

·     Attend regularly scheduled departmental meetings

·     Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions

·    Have full knowledge of all Outlet menus

·     Assist in managing the departmental budget

·     Follow outlet policies, procedures and service standards

·     Follow all safety and sanitation policies when handling food and beverage

·      Other duties as assigned

Qualifications:

  • Previous Food and Beverage leadership experience required
  • Previous point of sale system experience required
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements:

Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.

Requirements

Experience Required: 1-3 Years - Junior Level

Qualification Required: Diploma (Hospitality)

Languages Required: English

Male or Female Role: Both

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